AI Platform
Drive AI calibration for any use case
MaestroQA’s AI Platform empowers you to calibrate AI by iterating on prompts and validating accuracy, allowing you to scale results across your business needs. Whether you’re using custom prompts or rubric criteria to focus on unique business needs, AI Platform enables fast, efficient improvements in AI accuracy for high-impact decision-making.
AI calibration tailored to your business
Our AI Platform is an AI calibration tool that helps ensure AI accuracy. Unlike general AI, which relies on broad data, MaestroQA’s AI works directly with your company’s tickets and workflows. By running prompts or rubric questions across your data and comparing AI responses with human grading, the AI Platform helps you refine business context and calibrate AI for accuracy, delivering insights that scale with your unique needs.
Efficiently refine AI calibration
AI Platform enables fast, iterative calibration by allowing you to quickly test AI responses against human grading. Run prompts or rubric questions across your tickets, make adjustments, and rapidly recalibrate the AI for better accuracy. This process ensures your AI adapts efficiently, delivering insights that align with your business needs in a timely manner.
Unlock actionable insights from calibrated metrics
Once AI Platform achieves a high level of accuracy, you can turn your prompt or question into a custom metric and transfer it to the Performance Dashboard. There, AutoQA will analyze 100% of your tickets against that metric, delivering continuous, data-driven insights to track trends, monitor performance, and drive improvements across your organization.