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Features
Overview
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Auto QA
Supercharge your QA
QA Reporting
Customizable report builder
Report Builder
Tailored insights and data visualization
Scorecard Builder
Customizable QA scorecards
Calibrations
Calibration workflows
Coaching
Actionable coaching workflows
Workflow Automations
Automated QA workflows
Screen Capture
Improve agent experiences
Transcriptions
Accurate & reliable transcriptions
Root Cause Analysis
Discover In-Depth Insights
Performance Dashboard
Elevate agent performance
Customer Experience Team
Exceptional Customer Experiences
Leaderboards
Friendly Competition, Amplified
AI Platform
Efficient AI calibration
AI Analytics
Dive deeper into data
Integrations
Overview
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Front
MaestroQA + Front
Simplesat
MaestroQA + Simplesat
Gladly
MaestroQA + Gladly
Ada
MaestroQA + Ada
Zendesk
MaestroQA + Zendesk
Salesforce
MaestroQA + Salesforce
Agentforce
MaestroQA + Salesforce
Agyle Time
MaestroQA + Agyle Time
Seismic Learning
MaestroQA + Seismic Learning
Assembled
MaestroQA + Assembled
Five9
MaestroQA + Five9
Qualtrics
MaestroQA + Qualtrics
GetFeedback
MaestroQA + GetFeedback
Customers