Customer Support QA Agent Turnover: Why It Happens & How to Reduce It

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Customer support teams face countless challenges every day, but the most troubling one is agent turnover.

This eBook shares four common causes of customer support QA agent turnover (and what to do about them).

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Measure Employee Engagement

The best way to gauge the quality of your agent experience

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Handling Exit Interviews

Best practices that work

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Actionable Strategies that Work

Tips to help you address potential issues and fix them

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